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Privacy policy

1. Data Controller

The data controller is:
ONDEX
Address: Avenue de Tavaux, 21800 Chevigny-Saint-Sauveur, FRANCE
Phone: +33 (0)3 80 46 80 06
Email: commercial@ondex.com

2. Data Collected

The website ondex.com collects only the data necessary for the proper functioning of its services, in particular via the contact form.

The data that may be collected includes:

  • First and last name

  • Email address

  • Telephone number (optional)

  • Message or contact request

  • IP address (automatically collected for security and statistical purposes)

No other personal data is collected without your explicit consent.

3. Purpose of Data Collection

The collected data is used to:

  • Respond to requests sent through the contact form

  • Provide information about the services offered by ONDEX

  • Improve the operation, security, and performance of the website

Your data is never sold, rented, or exchanged with third parties.

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your consent (contact form)

  • ONDEX’s legitimate interest (site management, communication, security)

5. Data Retention Period

Personal data transmitted via the contact form is kept for a maximum of 12 months from the last interaction.
Cookies stored on your device are kept for a maximum of 13 months.

6. Data Recipients

The collected data is intended exclusively for ONDEX, in strict compliance with confidentiality and security obligations.

7. User Rights

In accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the French Data Protection Act of January 6, 1978 (amended), you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (right to be forgotten)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

To exercise your rights, you may send a request to: commercial@ondex.com, specifying your identity and the purpose of your request.

You may also lodge a complaint with the CNIL (French Data Protection Authority) at www.cnil.fr.

8. Data Security

ONDEX implements all necessary technical and organizational measures to ensure the security, integrity, and confidentiality of your personal data. The ondex.com website is hosted by OVH SAS, known for its high level of security.

9. Cookies

The ondex.com website uses cookies to:

  • Improve your browsing experience

  • Compile visitor statistics

  • Ensure proper website operation

You may configure your browser to accept, refuse, or delete cookies.

10. Changes to the Privacy Policy

ONDEX reserves the right to amend this policy at any time to ensure compliance with applicable legislation.

11. Contact

For any questions regarding this privacy policy, you may contact us:

Email: commercial@ondex.com
Phone: +33 (0)3 80 46 80 06
Address: Avenue de Tavaux, 21800 Chevigny-Saint-Sauveur, FRANCE